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Fort Myers, FL
Lehigh Acres, FL

Bilingual Care Coordinator (Spanish & English)

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Description

  • Room patients to obtain patient history and reason for seeking care.
  • High proficiency of general medical office procedures including HIPAA regulations.
  • Demonstrate and apply knowledge of medical terminology.
  • Handle new patient calls.
  • Complete biopsychosocial assessments.
  • Make appointment reminder calls to patients.
  • Follow-up on calls to new patients.
  • Provide excellent customer service.
  • Assist staff when needed.
  • Must be organized and document work processed as required.
  • Maintain professional appearance and personal conduct at all times.
  • Establish and maintain effective working relationships with providers, staff and management.
  • Effectively cope with typical job stress.
  • Performs other duties as assigned.

Requirements

Education/Training Level:

  • Bachelor’s degree from an accredited college or university in Psychology or Social Work.
  • Minimum of one-year related experience.

Licenses and Certifications: None

Communication Skills:

  • Bilingual Preferred
  • Ability to apply common sense understanding to carry out detailed written or oral instructions.
  • Excellent attention to detail, problem-solving and customer service
  • Must demonstrate positive interpersonal relationship skills with individuals and groups in a wide variety of settings
  • Ability to effectively present information in one-on-one and small group situations to patients, clients, and other employees of the organization.

Technology Skills:

  • Effectively uses Electronic Health Records
  • Typing Skills: 45 WPM
  • Proficient of Windows, and Microsoft Word

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