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Front Desk Receptionist

Location: Daytona Beach



Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we’re expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.


Our goal is to hire you – the best talent – to support our mission and allow you to grow with us.


We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services – from psychotherapy to psychiatry – to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy.


Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees.


When you join the Elite DNA team, you’ll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives.


Elite DNA Behavioral Health is seeking to hire a full-time Front Desk Receptionist in our Maitland office.


JOB DESCRIPTION SUMMARY:

As Front Desk Receptionist with Elite DNA Therapy, your primary responsibilities are to oversee the daily operations of the front desk. This would include greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner.


ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

· Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.

· Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures.

· Answer all incoming calls and route them to the appropriate staff.

· Register all patients per registration protocols and collect all documentation.

· Generate required documents for each patient and ensure all documents are completed in full.

· Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.

· Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures.

· Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.

· Work closely with Provider and Medical Assistant staff to assure smooth patient flow and cut down on waiting time.

· Call and remind patient of his/her appointment.

· Follow up on “no show” patients daily.

· Communicate patient’s problem/complaint to the clinic manager or his/her designee.

· Strong sensory skills, such as visual acuity, good hearing, and dexterity.

· Ability to stand and sit for periods of time and to move constantly throughout the workday.

· Work closely with Clinic Managers and refer them to patients who did not keep their appointment for follow-up, per policies and procedures.

· Good speaking and listening skills.

· Knowledge of computers and Microsoft office.

· Understanding of community-based organizations.

· Promotes and believes in Elite DNA's mission statement.

· Bilingual Preferred: Fluent in Spanish.

Apply Now

Psychiatric Mental Health Nurse Practitioner

Location: Jacksonville, FL.

Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we’re expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.


Full time opening for a Nurse Practitioner needed for a growing mental health agency in our Jacksonville, Florida location.


We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services – from psychotherapy to psychiatry – to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy.

Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees.

When you join the Elite DNA team, you’ll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives.

Entails diagnosing, conducting, and prescribing medications for patients have psychiatric-mental health problems and those likely to have them. Also, responsible for providing emergency psychiatric services, physical and psychosocial examination of their patients.


Apply Now

Psychiatric Mental Health Nurse Practitioner

Location: Jacksonville Beach, FL.

Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we’re expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.


Full time opening for a Nurse Practitioner needed for a growing mental health agency in our Jacksonville Beach, Florida location.


We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services – from psychotherapy to psychiatry – to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy.

Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees.

When you join the Elite DNA team, you’ll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives.

Entails diagnosing, conducting, and prescribing medications for patients have psychiatric-mental health problems and those likely to have them. Also, responsible for providing emergency psychiatric services, physical and psychosocial examination of their patients.


Apply Now

Mental Health Therapist (Licensed/ Licensed Eligible)

Location: Port Charlotte

 
Elite DNA Behavioral Health is actively hiring for a Mental Health Therapist (Licensed/Unlicensed)
We are a physician-run leader Telepsychiatry, providing quality therapy and psychiatric services for children, adolescents, and adults striving to achieve mental health and wellness and reach their full potential. We offer a collaborative, flexible work culture and foster an environment built on respect, trust, love, and a shared passion for quality patient care. Our business model provides every clinician with structured administrative support utilizing a best-in-class patient management system and highly trained administrative staff.


Full-Time & Part-Time opening for a therapist needed for a growing mental health agency in our Port Charlotte, Florida location.


 

Sign-On Incentives Available:

  • $2,500 for unlicensed providers
  • $5,000 for licensed providers



Open to Unlicensed/Master Level Therapists (Supervision for Licensure offered) 

RCSWI - LCSW 

RMHCI - LMHC

RMFTI - LMFT


Job Types: Full-time / Part-time


Salary: $45,000.00 - $70,000.00 per year


Benefits:

  • 401(k) Matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • 3 Weeks PTO/1st Yr.
  • Mental Health Days
  • 7 Paid Holidays
  • CEU's/Elite DNA University

Schedule:

  • Monday to Friday
  • No weekends
  • No call


Education:

  • Master's Required


Apply Now

Psychiatric Mental Health Nurse Practitioner

Location: Clermont, FL

Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we’re expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.


Full time opening for a Nurse Practitioner needed for a growing mental health agency in our Clermont, FL location.


We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services – from psychotherapy to psychiatry – to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy.

Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees.

When you join the Elite DNA team, you’ll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives.


Apply Now

Mental Health Therapist (Licensed/Licensed Eligible)

Location: Clermont, FL


Elite DNA Behavioral Health is actively hiring for a Mental Health Therapist (Licensed/Unlicensed)
We are a physician-run leader Telepsychiatry, providing quality therapy and psychiatric services for children, adolescents, and adults striving to achieve mental health and wellness and reach their full potential. We offer a collaborative, flexible work culture and foster an environment built on respect, trust, love, and a shared passion for quality patient care. Our business model provides every clinician with structured administrative support utilizing a best-in-class patient management system and highly trained administrative staff.


Full-Time & Part-Time opening for a therapist needed for a growing mental health agency in our Clermont, Florida location.



Open to Unlicensed/Master Level Therapists (Supervision for Licensure offered)

RCSWI - LCSW

RMHCI - LMHC

RMFTI - LMFT


Job Types: Full-time / Part-time (part-time for licensed only)


Salary: $45,000.00 - $70,000.00 per year


Benefits:

  • 401(k) Matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • 3 Weeks PTO/1st Yr.
  • Mental Health Days
  • 7 Paid Holidays
  • CEU's/Elite DNA University

Schedule:

  • Monday to Friday
  • No weekends
  • No call


Education:

  • Master's Required


Apply Now

Business Development Representative

Location: North Tampa

Come grow with us! Elite DNA Therapy Services is one of the largest providers of behavioral and mental health services in Florida – and we’re expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.


Our goal is to hire you – the best talent – to support our mission and allow you to grow with us.


We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA Therapy Services was the first to develop a care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services – from psychotherapy to psychiatry – to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy.


Everything we do here at Elite is guided by integrity and compassion for our patients and employees.


When you join the Elite DNA team, you’ll feel proud to be a part of the group that helps children, adults and families in our communities live better lives.


Elite DNA Behavioral Health is seeking to hire a full-time Business Development Representative to join our team. The territory for this position will be Jacksonville, Ocoee, Maitland, Oviedo, and Ormond Beach.


The Business Development Representative is responsible for building and sustaining relationships between our practice and our referring physician client base. In an increasingly competitive environment, marketing our specialized services is a key to the continued growth and vitality of the practice.


This role is structured to maximize direct one-to-one communication and face time with referring physicians -- including primarily office visits, telephone calls, managing accounts, executing growth strategies, event planning, gathering feedback, and providing information useful to our growth and development. The responsibilities will include customer service support and follow-up, while primarily building and maintaining a referral base for the office. There is a potential for performance-based bonuses.


Responsibilities and Standards

· Promotes professional appearance

· A team player

· A people person with a magnetizing personality

· A proven track history of expanding business

· Willingness to learn about our services and go within the community and promote

· Host luncheons, dinners, happy hours, and entertain prospective referral sources

· Must be flexible and willing to travel and have reliable transportation.

· Strong time management skills

· Ability to perform service recovery

· Performs other duties as assigned

· May be required to perform the duties of other employees, including supervisors/managers in their absence

· May be required to perform duties and responsibilities not listed in this description, on a temporary or long-term basis

Education/Training Level:

· Bachelor’s degree from an accredited college or university in business administration or healthcare- related field. Experience may

substitute for some education.

· Marketing or sales experience for two or more years (not necessarily within the healthcare industry, but this is a plus)


Licenses and Certifications: None


Communication Skills:

· Proficient oral and written communications, and project management skills.

· Excellent attention to detail, problem-solving, and customer service

· Must demonstrate positive interpersonal relationship skills with individuals and groups in a wide variety of settings.

· Bilingual is helpful but not required


Technology Skills:

· Typing Skills

· Able to navigate the internet

· Proficient in Microsoft Word and Excel

· PowerPoint

· Social Media Skills

· Research and data analysis


Candidate selected for this role must have an active driver’s license and must present proof of auto insurance .


This position earns competitive compensation plus a full benefits package including medical, dental, vision, and life insurance, annual PTO of 15 days with tenure recognition incentives, one additional paid day for your birthday and Employee Assistance Program. We also offer opportunities for growth, as well as a great team atmosphere that empowers you to take ownership of outcomes in providing quality service and support.

Apply Now

Office Manager

Location: Virginia Beach

Description

Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we’re expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.


Our goal is to hire you – the best talent – to support our mission and allow you to grow with us.

We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services – from psychotherapy to psychiatry – to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy.

Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees.

When you join the Elite DNA team, you’ll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives.


Elite DNA Behavioral Health is seeking to hire a full-time Office Manager in the North Palm Beach, FL location.

As an Office Manager, you will be responsible for maintaining an orderly and efficient office routine. Responds to patient inquiries and other correspondence as necessary. Administers established guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Reviews statements, invoices, receipts, and charges. Works with clinic staff (i.e. co-pay collections and A/R) to establish performance standards for work assignments, monitors work status and progress including goals and objectives. Values cultural diversity and other individual differences in the workforce, ensuring that the organization builds on these differences.

  • Provides services to individuals and coordination/support to psychiatrists, PA and APRNs.
  • Initiates and completes all relevant documentation within organizational time frames.
  • Performs duties in a prioritized, organized, and orderly manner to maximize clinic efficiency and productivity.
  • Collaborates with team members and other staff to ensure a complete, appropriate and positive experience for all clients.
  • Follow instructions and complete job duties as assigned by providers and management staff.
  • Provide appropriate and timely documentation.
  • Will assist the physician and nurse with direct client care as well as tasks such as filing, chart documentation, faxes, prescription medical programs and telephone follow-up as assigned.
  • Initiates and completes all relevant documentation within organizational time frames.
  • Maintain, copy and file patient records and other information as needed.
  • Monitor voicemails throughout the day, return the calls and effectively resolve the reason for call within 24 hours of the call. Proper documentation for each call and subsequent interaction.
  • Triage patient phone calls, both incoming and on voice mail. Document the interaction within 24 hours.
  • Review Athena messages and respective inbox and messages. Respond and document accordingly. Discuss patient concerns with respective provider within 24 hours of incoming call, email, voicemail or message. Document appropriately within same time frame.
  • Provide information for afterhours call line and information to call if patient has a question. Document this interaction in patient chart.


Apply Now

Front Desk Receptionist

Location: Tallahassee, FL

Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we’re expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.


Our goal is to hire you – the best talent – to support our mission and allow you to grow with us.


We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services – from psychotherapy to psychiatry – to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy.


Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees.

When you join the Elite DNA team, you’ll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives.


Elite DNA Behavioral Health is seeking to hire a full time Front Desk Receptionist in our Tallahassee office.


JOB DESCRIPTION SUMMARY:

As Front Desk Receptionist with Elite DNA Therapy, your primary responsibility is the daily supervision of the receptionist’s staff. To ensure all team members are greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner.


ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

· Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.

· Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures.

· Answer all incoming calls and route them to the appropriate staff.

· Register all patients per registration protocols and collect all documentation.

· Generate required documents for each patient and ensure all documents are completed in full.

· Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.

· Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures.

· Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.

· Work closely with Provider and Medical Assistant staff to assure smooth patient flow and cut down on waiting time.

· Call and remind patient of his/her appointment.

· Follow up on “no show” patients daily.

· Communicate patient’s problem/complaint to the clinic manager or his/her designee.

· Strong sensory skills, such as visual acuity, good hearing, and dexterity.

· Ability to stand and sit for periods of time and to move constantly throughout the workday.

· Work closely with Clinic Managers and refer them to patients who did not keep their appointment for follow-up, per policies and procedures.

· Good speaking and listening skills.

· Knowledge of computers and Microsoft office.

· Understanding of community-based organizations.

· Promotes and believes in Elite DNA's mission statement.

· Bilingual Preferred: Fluent in Spanish.

Apply Now

IT Systems Engineer

Location: Fort Myers

 

Job description:

Position Summary

The Systems Engineer supports the organization’s core IT infrastructure across on-premises and cloud environments. This role focuses on maintaining reliable, secure systems while contributing to the organization’s gradual and intentional transition toward increased cloud adoption over the coming years.

The position is designed for an experienced infrastructure generalist who is comfortable working in traditional systems environments and is interested in gaining deeper exposure to cloud technologies as part of a collaborative team effort. Cloud responsibilities will grow over time and are supported through planning, mentorship, and shared ownership.

Core Responsibilities

Systems & Infrastructure Engineering

  • Administer and maintain Windows Server environments, Active Directory, DNS, and Group Policy.
  • Manage virtualization platforms and associated virtual machines.
  • Support system patching, backups, monitoring, and performance optimization.
  • Troubleshoot and resolve escalated infrastructure issues.

Network & Security Support

  • Support firewall configurations, VPN connectivity, and secure remote access.
  • Assist with identity and access management solutions, including MFA and conditional access policies.
  • Help maintain security best practices across infrastructure services.

#Admin


Cloud Exposure & Hybrid Infrastructure

  • Support existing and future cloud-based infrastructure alongside on-prem systems.
  • Assist with hybrid identity, networking, and security integrations.
  • Participate in cloud migration and modernization initiatives at a measured pace.
  • Learn and apply cloud operational best practices with guidance and support.
  • Contribute to monitoring, backup, and cost-awareness efforts for cloud resources.

Automation & Continuous Improvement

  • Develop scripts and workflows to automate routine IT tasks.
  • Identify opportunities to improve efficiency, consistency, and reliability.
  • Assist with documentation and standardization of infrastructure processes.

Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, or equivalent hands-on experience.
  • 4–7 years of experience in systems engineering, infrastructure support, or related roles.

Knowledge, Skills, and Abilities

  • Strong experience with Windows Server, Active Directory, and Group Policy.
  • Experience with virtualization platforms (Proxmox preferred; VMware acceptable).
  • Working knowledge of networking, firewalls, and VPN technologies.
  • Familiarity with Microsoft Entra ID, Intune, and MFA concepts.
  • Interest in cloud technologies and hybrid infrastructure models.
  • Experience with Microsoft Azure or other cloud platforms is a plus, but not required.
  • Scripting and automation experience (PowerShell preferred).
  • Strong troubleshooting skills and ability to work independently.

Work Location & Travel Requirements

  • This is an on-site position based in Fort Myers, FL. The role requires approximately 25% travel within Florida to support office locations and infrastructure initiatives. Occasional travel outside of Florida (5% or less) may be required for projects, training, or vendor engagements. Travel is primarily planned and project-based.

What This Role Is — and Is Not

This role is:

  • Hands-on and infrastructure-focused
  • Supportive of gradual cloud adoption
  • Designed to reduce operational strain on the IT team
  • A growth opportunity into cloud technologies over time

This role is not:

  • A cloud architect or cloud-only position
  • A replacement for existing team members
  • A rapid “lift-and-shift everything” mandate

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Vision insurance

Work Location: In person

Apply Now